As a TPP if you face any problems using either our Sandbox or Production APIs you can contact us via telephone or email:
telephone: +49 4106/708-2563 (Mo-Fr 08:00-16:30)
email: xs2a-support@comdirect.de
Please try to give us the full context of your request:
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TPP Name,
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TPP Registration Number,
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date and Time of the issue,
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service: AIS, PIS, FCS (PIIS),
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endpoint,
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error message, error code, screenshot.
Our support team will answer you as soon as possible.