The success of comdirect depends largely on trust - the trust that customers, shareholders, employees and the public have in comdirect.
This trust is based in particular on compliance with legal, supervisory, contractual and internal regulations, as well as the observance of customary market standards and codes of conduct in the business activities of comdirect ("Compliance").
The issue of "Compliance" is enshrined in the corporate culture of comdirect. An independent Compliance Office has been set up and is headed by the Divisional Manager of Compliance & Money Laundering Prevention who reports directly to the management.
The core responsibilities of the Compliance Office include:
Tip-offs relating to financial crimes online breaches of any legal, regulatory or internal requirements are also reported to the Compliance.